Skip to main contentSkip to main content
You have permission to edit this article.


  • Updated
  • 0
_Postmates icon_CMYK.jpg

Cost: $18.92

  • Menu item: $6.50
  • Tax: $0.43
  • Service fee: $3
  • Delivery fee: $6.99
  • Tip: $2

Speed: 29 minutes

App user experience: Overwhelming number of functions and restaurant options

Customer service: Inaccessible

Premium subscription: Postmates Unlimited, $9.99/month for free delivery on orders over $15

Since Uber Eats bought Postmates in July 2020, their respective interfaces have become nearly identical, although Postmates displays additional categories since the platform delivers from pharmacies and convenience stores, too.

However, my Postmates order cost significantly more than Uber Eats. Delivery fees range from $0.99 to $9.99, and my service fee equaled almost half of my subtotal. You may also get hit with a $1.99 small-cart fee if your total is under a certain amount, which varies by location, according to a Postmates representative. Altogether, the total cost of my order was triple the menu item, though the speed did somewhat justify the high delivery fee. My estimated delivery window ranged from 40 to 70 minutes; my order arrived in 29.

Like with Uber Eats, I received notifications throughout the entire process and could monitor my order through the app. You’ll also likely encounter customer support similar to Uber Eats.



Be the first to know

* I understand and agree that registration on or use of this site constitutes agreement to its user agreement and privacy policy.

Related to this story

The best local coverage, unlimited

Sign up for a digital subscription to The Press of Atlantic City now and take advantage of a great offer.


Get up-to-the-minute news sent straight to your device.


Breaking News