The skies have been turbulent over the United States in 2023 — and not just because of rogue balloons.
Since the start of the year, there have been a concerning number of high-profile "near misses" as planes involved in airport landing or taking off procedures came perilously close to potential disaster.
And then there's the turbulence. As all flyers know, bumpy air is a regular feature of plane travel, but not usually, as has been experienced recently, to the violent extent that passengers are hurt.
Plus, details emerged of an incident late last year, in which a United Airlines Boeing 777 plunged toward the Pacific Ocean for 21 seconds just after takeoff, apparently pulling up just 800 feet over the Pacific Ocean as passengers screamed in fear.
The litany of incidents that have clocked up less than three months into 2023 have prompted such concern that this week the U.S. Federal Aviation Administration convened a "Safety Summit."
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Of course, flying remains an incredibly safe way to travel. Commercial plane crashes nowadays are very rare, with approximately 45,000 flights typically completed each day in the U.S., all without fatality. That's a number that continues to rise, post COVID.
So, given that the FAA has assembled aviation experts — and U.S. Transport Secretary Pete Buttigieg — to take a closer look at what's going on in the U.S., should passengers be worried?
While officials, still investigating these incidents, and airlines say flyers can continue to board planes with the confidence that the industry's rigorous safety procedures will keep them out of harm's way, some say recent events are a warning sign of potential trouble to come.
"These recent incidents must serve as a wake-up call for every single one of us, before something more catastrophic occurs. Before lives are lost," National Transportation Safety Board Chair Jennifer Homendy said to government and industry leaders gathered for the summit on Wednesday.

The strong return of air travelers after the steep pandemic drop has put pressure on the US aviation system.
A string of scary near misses
On paper, it has not been a great year, thanks mainly to the series of headline-making "runway incursions" — essentially near misses between aircraft that made headlines and prompted serious questions about aviation risks.
On Jan. 13, an American Airlines jet crossed a runway at New York's JFK International Airport as a Delta Air Lines aircraft was taking off.
Ten days later, a United Airlines jet crossed a runway at Honolulu's Daniel K. Inouye International Airport as a cargo aircraft was coming in to land. At their closest, says the FAA, the two were 1,170 feet apart.
February saw a rash of incidents. At California's Burbank Airport, a Mesa Airlines plane had to make a go-around — essentially an aborted landing — when its crew realized a SkyWest plane was taking off from the same runway. Another go-around incident occurred at Sarasota Bradenton International Airport in Florida.
Perhaps closest to disaster was an incident on Feb. 4, when FedEx cargo pilots were landing at Austin, only to see a Southwest plane was on the runway, about to take off.
Air Traffic Control had cleared both planes, despite the airport being wreathed in fog. The aircraft came within 100 feet of each other.
In late February, air traffic controllers at Boston averted a crash when a Learjet took off without clearance as a Jetblue flight was coming in to land on an intersecting runway. The JetBlue aircraft "took evasive action and initiated a climb-out," according to an FAA statement.
The National Transportation Safety Board, which looks into incidents, is now investigating all six events. It is also investigating a December incident, in which a United Airlines Boeing 777 jet departing from Hawaii plunged towards the ocean after takeoff, coming within 775 feet of sea level.
The FAA, which is also investigating the recent spate of incidents, says it has not found a common cause.
It seems like stories like this are becoming increasingly common. Or are they?

Since the start of the year, there have been a concerning number of high-profile "near misses" as planes involved in airport landing or taking off procedures came perilously close to potential disaster.
Most incursions are not serious
Data from the FAA published in 2017 showed that reports of runway incursions have been on a largely upward trend since 1997, and steadily rising since 2011. The Commercial Aviation Safety Team (CAST), formed in 1997, encouraged a culture of data sharing and no-blame safety reporting.
The number of accidents has remained relatively constant, according to FAA analysis through 2016, and it shows the cumulative risk trending down.
The FAA says most incursions are not classed as serious — few of the 120 or so logged in January 2023 have made headlines. That figure includes all incursions, including those involving general aviation aircraft.
Some, however, can sound terrifying.
These include an event on Jan. 18, in which a Boeing 737 took off from Dallas Love Field without ATC authorization; fortunately no other traffic was involved. And another at Florida's Treasure Coast International, when a fire truck entered the runway as a business jet was taking off.
The latter is deemed "category A" — the most serious of runway incursions, "in which a collision is narrowly avoided," according to the FAA. And there's been a recent uptick in those cases. Both 2022 and 2021 saw seven of them — up on three in 2019 and four in 2018, according to the FAA's runway incursion database. However, there were 22 category A incidents in 2007, the sharpest peak in the past two decades.
Most of the incursions involving commercial airliners that have made headlines this year are not yet entered into the FAA database. The agency did not provide specifics about how those incidents will be categorized.
"The vast majority of runway incursions are not serious occurrences," the FAA said in a statement. "However, reducing the risk of them occurring remains one of the FAA's highest safety priorities and is a shared responsibility that encompasses pilots, air traffic controllers and airport vehicle drivers."
While incident numbers might not be on a dramatically upward trajectory, they are causing alarm. In February, acting FAA administrator Billy Nolen sent a memo to the agency instructing staff to "stare into the data and ask hard questions."
Nolen renewed that call at the summit on Wednesday.

Billy Nolen, acting FAA administrator, testifies during a congressional hearing in February.
Among the questions he posed for consideration by the assembled experts: "In light of these recent close calls and the attention being focused on even the most routine of go-arounds, are we emphasizing efficiency over safety? How much of what we see can be attributed to the sudden resurgence in demand following the pandemic?"
He said that over the past 25 years the industry has made "enormous strides" in its ability to scour data and identify risks before they manifest into serious incidents or accidents, but he called on members of the aviation industry to discuss "concrete steps" to make the system safer.
"America's aviation safety net is strong, our goal, our obligation, is to sew those threads even tighter," Nolen said.
System under pressure
It's about time, say some who work in the aviation industry amid fear that cuts made during the pandemic, plus a lack of scrutiny, have compromised America's long safety culture in aviation.
The United States' last fatal accident was in 2009, when Colgan Air flight 3407 crashed while flying from Newark to Buffalo, killing everyone onboard.
The NTSB investigation declared it to be pilot error, citing pilot fatigue as a factor.
The FAA revised duty times for pilots as a result, cutting them to a maximum of 14 hours, down from 16, including eight hours of flying. Minimum rest times rose from eight to 10 hours.
Cargo pilots can work slightly longer hours, despite sharing the runways with commercial pilots.
And whereas previously airlines have stayed well within them, some are now asking pilots to work closer to the maximums.
Dennis Tajer, an American Airlines captain and spokesperson for the Allied Pilots Association (APA), which represents 15,000 AA pilots, says that, since the pandemic started, the pressure on pilots is at an all-time high. The union is in ongoing negotiations with the airline.
"We've seen the system under pressure for well over a year, it was just a question of time before it was going to manifest itself in incidents," he says.
"Thankfully there've been no accidents — yet."
Pilot fatigue and shortages
Tajer cites a shortage of pilots caused by COVID lockdown layoffs as part of the problem. Last May, United CEO Scott Kirby said that there "simply aren't enough pilots."
A February 2023 analysis by management consultancy Oliver Wyman estimated a "supply gap" of 18% of the U.S. pilot workforce.
As a result, airlines have increased pilot hours — to within legal levels allowed by the FAA, but surpassing pre-pandemic schedules, says Tajer.
"We are exhausted. Fatigue doesn't happen in a moment — it can be chronic and that can affect your next flight. It's like running an engine at its maximum all the time. At first it looks good, but over time things start to crack and leak. That's what we're seeing now."
At the same time, he says, airlines are cutting back on training. In 2020, AA switched from retraining pilots every nine months, as it had done previously, to every 12 months — the FAA minimum standard.
AA said any changes were in line with FAA rules and followed a thorough risk assessment. "Safety is the foundation of every decision we make at American, and is the north star of our Flight Training program," it said in a statement to CNN.
"We have the best, most expertly trained pilots in the business who are unwavering in their mission of operating a safe airline for our customers and fellow team members."
Staffing — of positions including pilots, air traffic controllers and ground crew — was frequently cited as a pressure point among industry leaders at the summit. As was the importance of adequate training for both those who are new and those who are returning after absences brought on by the pandemic. The loss of experienced workers was also a key concern.
"With about half of our nation's qualified pilots facing their mandatory retirement within 15 years, we are going to be training and hiring tens of thousands of new pilots over the next two decades," said Faye Malarkey Black, president and CEO of the Regional Airline Association.
"And it is extremely, extremely important when we're doing this that we focus on building the right foundation from the start."
Nicholas Calio, president and CEO of trade group Airlines for America, said U.S. carriers have hired 100,000 new workers with a strong emphasis on training.
'A job that requires colossal concentration'
Terry Tozer, a British former airline pilot and author who now comments on safety, sees systematic issues with U.S. aviation protocols.
"America is a very aviation-orientated country," he says. "[Airports] pack a lot of traffic in... and if you put everyone under pressure, a cock-up [mistake] is more likely."
In particular, "the American air traffic control system is very pressurized," he says, pointing out that in the UK and the European Union, air traffic control workers get longer downtime.
"COVID seems to have exacerbated the situation — there's an issue with staffing levels, and that usually adds pressure on the people at the coalface. It's a job that requires colossal concentration."
FAA regulations state that air traffic controllers can work no more than 10 hours a day (including two hours overtime), and get regular breaks.
Last summer, Airlines for America claimed the East Coast network was "crippled" due to lack of ATC staff.
"Unfortunately, we have a staffing issue right now as air traffic controllers. We are 1,200 certified professional controllers less now than we were 10 years ago," Rich Santa, president of the National Air Traffic Controllers Association, said at the summit.
Nolen said the FAA is on pace to hire 1,500 controllers this year and 1,800 next year.
Tozer says that when he flew to the U.S., he'd feel "very uncomfortable" because of the way ATC in America clears aircraft to land when there will often still be a plane on the runway, about to take off. "In the UK and most of Europe, you won't get a landing clearance from ATC until the runway ahead is clear. [In the U.S.] they work on the assumption [pilots] will do as they're told once they're cleared to take off."
A spokesperson for the FAA told CNN that it continually evaluates procedures and that "line-up-and-wait procedures" were safeguarded either by technology or strict rules on visibility.
They said "extensive safety data" enables spot risks to be identified and issues resolved before accidents occur
As both pilots point out, the good news is that all we've seen so far are incidents, not accidents.
"So you could argue that the system works," says Tozer. "But the safety margins have been eroded a little."
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The airlines with the most delays
The airlines with the most delays

When you’ve already waited in line to check your luggage, waited to get through TSA screening, and then waited some more for overpriced coffee or bottled water, the last thing you want to do is wait even more for your plane to board and take off. The sad truth, however, is that air travel is a waiting game, especially if you fly with airlines or out of airports where delays are as commonplace as cramped onboard legroom and crying babies.
Stacker went through data from the U.S. Bureau of Transportation Statistics (BTS) to determine the percentage of delayed flights among all airlines. We looked at the most recent data available—reported by the airlines to the BTS from December 2020 to December 2021—and defined “delayed” as a flight that arrived at its destination at least 15 minutes after its scheduled arrival time. If two airlines had the same percentage of on-time flights, they share the same ranking. We also identified the most troublesome airport—the one with at least 100 flights during the reporting period and the highest percentage of delayed flights—for each airline.
Both mainline carriers and branded codeshare partners (airlines that only staff, maintain, and operate planes) were considered. You might wonder why Orlando and Aguadilla (Puerto Rico) are the only airports with the worst record for delays for two airlines each on our list.
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#16. Endeavor Air Inc.

- On-time flights: 91%
- Airport with the most delayed flights: Orlando, FL: Orlando International
Delta-owned Endeavor Air, which operates Delta Connection planes, may be under the radar; but it boasts the distinction of having fewer delayed flights than any U.S. carrier on our list.
Its excellent on-time status is probably due to the fact that it operates mainly from regional airports, which are subject to fewer delays due to lighter air traffic. But it also operates out of major airports, including hubs in New York City, Atlanta, Minneapolis, Detroit, and Cincinnati—and super-busy Orlando. Its 192 regional jets service 140 destinations in the U.S., Canada, and the Caribbean with 900 daily flights.
#16. Hawaiian Airlines Inc.

- On-time flights: 91%
- Airport with the most delayed flights: Orlando, FL: Orlando International
Because so many Hawaiian Airlines flights go to the 50th state, where weather delays are relatively rare, its on-time record is exemplary. Hawaiian, in fact, routinely tops on-time performance lists and receives the fewest complaints about cancellations, overbooking, and baggage-handling problems.
With the continual expansion of its routes since its launch in 1941, it now flies throughout the Pacific and the continental U.S.-—even to Orlando, where Hawaiian Airlines passengers endure the most delays. Orlando has the second-worst on-time percentage (24%) of all major U.S. airports because it’s America’s leading family travel destination (i.e. home to Walt Disney World and Universal Orlando Resort).
#15. Delta Air Lines Inc.

- On-time flights: 88%
- Airport with the most delayed flights: Kahului, HI: Kahului Airport
Delta is the only airline in the top eight on our list that ranks among the five largest U.S. airlines: second in passengers carried and miles flown, third in fleet size, and fifth in the number of routes and destinations. Infrequent delays represent one reason why Fodor’s ranks it as the #1 U.S. airline. Its flights to Kahului (Maui), where airport expansion has been debated for decades, are delayed most often.
#13. Horizon Air

- On-time flights: 87%
- Airport with the most delayed flights: Dallas, TX: Dallas Love Field
Horizon, Alaska Airlines’ regional carrier, serves dozens of destinations in the Western U.S., Canada, and Mexico, with Milwaukee the only destination east of the Mississippi. The light air traffic in Western outposts such as Wichita, Kansas; Walla Walla, Washington; and Dillingham, Alaska keep it on time almost all the time; only two of the 10 U.S. airports with the worst on-time stats are in the West. Horizon also flies to a handful of major Western cities, which does drag those stats down. Its hubs are Seattle, where it started out as a small regional carrier, and Portland, Oregon, while Dallas is the city where you’re most likely to be delayed on a Horizon flight.
#13. Republic Airways

- On-time flights: 87%
- Airport with the most delayed flights: Lansing, MI: Capital Region International
You know how some wineries produce wines from grapes purchased from growers in the next county—but the growers don’t get any credit when awards are handed out? You haven’t heard of Republic Airways.
The airline operates regional flights on behalf of United Express, American Eagle, and Delta Connection. Republic gets credit for its solid on-time percentage, even though the airline benefit from flying in and out of quiet airports like Bangor, Maine, and Lansing, Michigan—where snow and ice on the runways contribute to the frequency of delays.
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#12. PSA Airlines Inc.

- On-time flights: 86%
- Airport with the most delayed flights: Traverse City, MI: Cherry Capital
PSA operated for a few years in the 1990s as an independent airline but now operates planes exclusively on American Eagle regional routes. Almost all of its nearly 100 destinations are small cities in the eastern half of the U.S. This focus on small cities like Traverse City, Michigan—where winter weather delays make it the airline’s most problematic airport—generally keep delays to a minimum.
#10. Envoy Air

- On-time flights: 85%
- Airport with the most delayed flights: Burlington, VT: Burlington International
Envoy, like PSA, is an airline you’ve never heard of because they “only” staff, maintain, and operate American Eagle planes, while American Airlines handles the sales, marketing, and scheduling of flights.
Also like PSA, Envoy flies primarily to smaller cities—more than 150 destinations throughout North and South America, making it American Airlines’ busiest regional partner. The snows of Burlington, Vermont, can be blamed for Envoy's mediocre on-time percentage there.
#10. SkyWest Airlines Inc.

- On-time flights: 85%
- Airport with the most delayed flights: Panama City, FL: Northwest Florida Beaches International
Because it serves so many masters—operating flights for American, Alaska, United, and Delta—SkyWest is the busiest regional airline in the U.S. The airline delayed more than 1,300 flights in October 2021 due to a server outage.
#9. Alaska Airlines Inc.

- On-time flights: 84%
- Airport with the most delayed flights: Adak Island, AK: Adak
Alaska is nearly triple the size of Texas, leading many Alaskans to treat flying like most of us treat driving—although blizzards and icy runways can make flying there a challenge.
It’s safe to say that if an airline can make it in Alaska, it can make it anywhere; and Alaska Airlines has indeed “made it” as a major carrier throughout Canada, Mexico, and most of the other 49 states. Among major airlines, only Delta has a lower percentage of delayed flights. True to its roots, Alaska still flies to tiny Adak Island (pop. 326), where frequent delays can be attributed to the Aleutian island’s fierce winds and 173 annual days of fog.
#7. American Airlines Inc.

- On-time flights: 83%
- Airport with the most delayed flights: Lubbock, TX: Lubbock Preston Smith International
No U.S. airline transports more passengers than American. Its on-time performance is not bad, though rivals Delta and Alaska do better. Besides 230 U.S. destinations, the behemoth flies to 121 foreign destinations in 62 countries on every continent except Africa. A recent $42 million renovation of Lubbock Airport may help end its status as the worst destination in the U.S. for delays.
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#7. United Airlines Inc.

- On-time flights: 83%
- Airport with the most delayed flights: Aguadilla, PR: Rafael Hernandez
United paid a record $1.9 million fine last year for subjecting the passengers of 25 flights between 2015 and 2021 to lengthy tarmac delays. And it hasn’t exactly improved over the years, slipping from an 85% on-time record (third-best among major U.S. airlines) in 2010 to 83.75% (only seventh-best) in 2020. Delays in the not-so-friendly United skies are most common in Aguadilla, Puerto Rico, because it’s a popular beach getaway city with only one departure gate and a 1930s runway due to be replaced.
#6. Mesa Airlines Inc.

- On-time flights: 81%
- Airport with the most delayed flights: Montgomery, AL: Montgomery Regional
Mesa is a midsized airline that operates jets for American Eagle and United Express. It became America’s first regional airline to exclusively fly large jets in 2010, with most flights transporting passengers from small airports to six U.S. hub cities (Houston, Dallas, Phoenix, Cincinnati, Louisville, and Washington D.C.). If you’re itching to leave Alabama, though, you might need to cool your heels for a while as flight delays leaving Birmingham are common.
#5. Spirit Airlines

- On-time flights: 80%
- Airport with the most delayed flights: Aguadilla, PR: Rafael Hernandez
If Spirit played on a Little League team, it would be awarded the “most improved” trophy. In 2017, it was dead last (68%) among major U.S. airlines for on-time arrivals. Moving up to fifth-worst ain’t bad, though it’s still in the bottom half on our list. It’s America’s largest ultra-low-cost airline and is expected to merge this year with Frontier in a $6.6 billion deal.
#3. Southwest Airlines Co.

- On-time flights: 79%
- Airport with the most delayed flights: Chicago, IL: Chicago O'Hare International
Southwest endeared itself to many loyal passengers with its flexible ticketing policy and free checked bags, but its propensity for delays nearly eclipses those benefits. And it does no worse anywhere in the world than at famously frustrating Chicago O’Hare, where delays are something of a regular occurrence due to snow, severe rain, staffing shortages, and simply too many flights on any given day.
#3. Frontier Airlines Inc.

- On-time flights: 79%
- Airport with the most delayed flights: Newark, NJ: Newark Liberty International
There’s one list that Frontier tops by a wide margin, but you won’t see it in any of the airline’s ads. It was #1 by far in the number of complaints per passenger between July 2020 and September 2021. Those complaints weren’t only about delays, but its on-time record is far from stellar, as you can see by its position in this ranking. Worst-case scenario: Your flight is delayed for hours while you’re stuck in Newark—the U.S. airport with the worst record for delays.
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#2. JetBlue Airways

- On-time flights: 75%
- Airport with the most delayed flights: Ontario, CA: Ontario International
Maybe there’s a reason for the name. Too many JetBlue passengers sing the “Jet Blues” while waiting, sometimes for hours, at their boarding gates. The budget airline flies to more than 100 destinations throughout the Americas (as well as London). Its on-time record is hurt by flying mostly to major cities with high air-traffic volume, but so do most of the major airlines that have better on-time stats, which led the Wall Street Journal to declare JetBlue the worst airline in the U.S.
#1. Allegiant Air

- On-time flights: 73%
- Airport with the most delayed flights: Myrtle Beach, SC: Myrtle Beach International
If a baseball team wins 73% of its games, it’s World Series-worthy. But if an airline is only on time 73% of the time, it’s … well, it’s Allegiant, which has a well-deserved reputation for delays and other problems (including an abysmal safety record revealed in a “60 Minutes” segment). In its defense, it’s an ultra-low-cost airline, so you’re essentially paying for the strong possibility that your flight won’t leave on time. On the bright side, if you’re in Myrtle Beach, where delays are most common, you might have time to hit the sand for some extra tanning.
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#17. Endeavor Air Inc.

- On-time flights: 87.8%
- Airport with the most delayed flights: Dallas/Fort Worth, TX: Dallas Fort Worth International
Delta-owned Endeavor Air, which operates Delta Connection planes, may be under the radar. Still, it boasts the distinction of having fewer delayed flights than any U.S. carrier on our list.
Its excellent on-time status is probably due to the fact that it operates mainly from regional airports, which are subject to fewer delays due to lighter air traffic. But it also operates out of major airports, including hubs in New York City, Atlanta, Minneapolis, Detroit, and Cincinnati—and super-busy Orlando. Its 183 regional jets service 140 destinations in the U.S., Canada, and the Caribbean with 900 daily flights.
#16. Hawaiian Airlines Inc.

- On-time flights: 86.8%
- Airport with the most delayed flights: Austin, TX: Austin-Bergstrom International
Because so many Hawaiian Airlines flights go to the 50th state, where weather delays are relatively rare, its on-time record is above average. Hawaiian, in fact, routinely tops on-time performance lists and receives the fewest complaints about cancellations, overbooking, and baggage-handling problems.
With the continual expansion of its routes since its launch in 1941, it now flies throughout the Pacific and the continental U.S.—even to Austin, where Hawaiian Airlines passengers endure the most delays.
#15. Delta Air Lines Inc.

- On-time flights: 85.4%
- Airport with the most delayed flights: Burlington, VT: Burlington International
Delta is the only airline in the top eight on our list that ranks among the five largest U.S. airlines: second in passengers carried and miles flown, third in fleet size, and fifth in the number of routes and destinations. Infrequent delays represent one reason why Fodor ranks it as the #1 U.S. airline. Its flights to Burlington, VT are delayed most often.
#14. Horizon Air

- On-time flights: 84.3%
- Airport with the most delayed flights: Salt Lake City, UT: Salt Lake City International
Horizon, Alaska Airlines' regional carrier, serves dozens of destinations in the western U.S., Canada, and Mexico, with Milwaukee the only destination east of the Mississippi. The light air traffic in western outposts, such as Wichita, Kansas; Walla Walla, Washington; and Dillingham, Alaska, keep it on time most of the time. Horizon also flies to a handful of major western cities, which drags its stats down. Its hubs are Seattle, where it started out as a small regional carrier, and Portland, Oregon, while Salt Lake City is where you're most likely to be delayed on a Horizon flight.
#13. Envoy Air

- On-time flights: 84.1%
- Airport with the most delayed flights: Manchester, NH: Manchester-Boston Regional
Envoy is an airline you've likely never heard of because they "only" staff, maintain, and operate American Eagle planes, while American Airlines handles the sales, marketing, and scheduling of flights.
Envoy flies primarily to smaller cities—more than 150 destinations throughout North and South America, making it American Airlines' busiest regional partner. The snows of Manchester, NH, can be blamed for Envoy's mediocre on-time percentage there.
#12. SkyWest Airlines Inc.

- On-time flights: 82.3%
- Airport with the most delayed flights: Panama City, FL: Northwest Florida Beaches International
Because it serves so many masters—operating flights for American, Alaska, United, and Delta—SkyWest is the busiest regional airline in the U.S. The airline delayed more than 1,300 flights in October 2021 due to a server outage.
#11. PSA Airlines Inc. (tie)

- On-time flights: 81.7%
- Airport with the most delayed flights: Albany, NY: Albany International
PSA operated for a few years in the 1990s as an independent airline but now operates planes exclusively on American Eagle regional routes. Almost all of its nearly 100 destinations are small cities in the eastern half of the U.S. This focus on smaller cities like Albany, NY—where winter weather delays make it the airline's most problematic airport—generally keeps delays to a minimum.
#11. Republic Airways (tie)

- On-time flights: 81.7%
- Airport with the most delayed flights: Lansing, MI: Capital Region International
You know how some wineries produce wines from grapes purchased from growers in the next county—but the growers don't get any credit when awards are handed out? You likely haven't heard of Republic Airways.
The airline operates regional flights on behalf of United Express, American Eagle, and Delta Connection. Republic gets credit for its reasonable on-time percentage, even though the airline benefit from flying in and out of quiet airports like Bangor, Maine, and Lansing, Michigan—where snow and ice on the runways contribute to the frequency of delays.
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#9. Alaska Airlines Inc.

- On-time flights: 80.5%
- Airport with the most delayed flights: Dallas, TX: Dallas Love Field
Alaska is nearly triple the size of Texas, leading many Alaskans to treat flying like most of us treat driving—although blizzards and icy runways can make flying there a challenge.
It's safe to say that if an airline can make it in Alaska, it can make it anywhere, and Alaska Airlines has indeed "made it" as a major carrier throughout Canada, Mexico, and most of the other 49 states. True to its roots, Alaska still flies to tiny Adak Island (pop. 326), where frequent delays can be attributed to the Aleutian island's fierce winds and 173 annual days of fog.
#8. American Airlines Inc. (tie)

- On-time flights: 80.1%
- Airport with the most delayed flights: Augusta, GA: Augusta Regional at Bush Field
No U.S. airline transports more passengers than American. Its on-time performance isn't terrible, but it's lower than many other major carriers. Besides 230 U.S. destinations, the behemoth flies to 121 foreign destinations in 62 countries on every continent except Africa.
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#8. United Airlines Inc. (tie)

- On-time flights: 80.1%
- Airport with the most delayed flights: Aguadilla, PR: Rafael Hernandez
United paid a record $1.9 million fine last year for subjecting the passengers of 25 flights between 2015 and 2021 to lengthy tarmac delays. It slipped from an 85% on-time record (third-best among major U.S. airlines) in 2010 to just 75% in 2019 before rallying to its current 80.1%. Delays in the not-so-friendly United skies are most common in Aguadilla, Puerto Rico because it's a popular beach getaway city with only one departure gate and a 1930s runway due to be replaced.
#6. Mesa Airlines Inc.

- On-time flights: 79.1%
- Airport with the most delayed flights: Key West, FL: Key West International
Mesa is a midsized airline that operates jets for American Eagle and United Express. It became America's first regional airline to exclusively fly large jets in 2010, with most flights transporting passengers from small airports to six U.S. hub cities: Houston, Dallas, Phoenix, Cincinnati, Louisville, and Washington D.C. If you're itching to leave Florida, though, you might need to cool your heels for a while as flight delays leaving Key West are common.
#5. Spirit Airlines

- On-time flights: 75.5%
- Airport with the most delayed flights: Aguadilla, PR: Rafael Hernandez
If Spirit played on a Little League team, it would be awarded the "most improved" trophy. In 2017, it was dead last (68%) among major U.S. airlines for on-time arrivals. Moving up to fifth-worst on our list isn't bad, but there is still room for improvement. Spirit is America's largest ultra-low-cost airline. While its expected merger with Frontier went belly up, it now remains in talks to absorb JetBlue.
#4. Southwest Airlines Co.

- On-time flights: 74.9%
- Airport with the most delayed flights: Chicago, IL: Chicago O'Hare International
Southwest endeared itself to many loyal passengers with its flexible ticketing policy and free checked bags, but its propensity for delays nearly eclipses those benefits. And it does no worse anywhere in the world than at famously frustrating Chicago O'Hare, where delays are something of a regular occurrence due to snow, severe rain, staffing shortages, and simply too many flights on any given day.
#3. Frontier Airlines Inc.

- On-time flights: 71.5%
- Airport with the most delayed flights: Fort Lauderdale, FL: Fort Lauderdale-Hollywood International
There's one list that Frontier tops by a wide margin, but you won't see it in any of the airline's ads. It was #1 by far in the number of complaints per passenger between July 2020 and September 2021. Those complaints weren't only about delays, but its on-time record is far from stellar, as you can see by its position in this ranking. Worst-case scenario: Your flight is delayed for hours while you're stuck in Fort Lauderdale—the U.S. airport with the third-worst record for delays.
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#2. JetBlue Airways

- On-time flights: 69.4%
- Airport with the most delayed flights: Newark, NJ: Newark Liberty International
Maybe there's a reason for the name. Too many JetBlue passengers sing the "Jet Blues" while waiting, sometimes for hours, at their boarding gates. The budget airline flies to more than 100 destinations throughout the Americas (as well as to London). Its on-time record is hurt by flying mostly to major cities with high air-traffic volume, but most of the major airlines do, too—and they have better on-time stats, which led the Wall Street Journal to declare JetBlue the worst airline in the U.S.
#1. Allegiant Air

- On-time flights: 66%
- Airport with the most delayed flights: Punta Gorda, FL: Punta Gorda Airport
If a baseball team wins 66% of its games, it's likely post-season-worthy. But if an airline is only on time 66% of the time, it's … well, it's Allegiant, which has a well-deserved reputation for delays and other problems (including a questionable safety record as revealed in a "60 Minutes" segment). In its defense, it's an ultra-low-cost airline, so you're essentially paying for the strong possibility that your flight won't leave on time. On the bright side, if you're in Punta Gorda, where delays are most common, you might have time to hit the sand for some extra tanning.
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